About Us About Us Astro imports are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Astro imports ltd
No.90, Islington Street Freemens Common Leicester LE2 7SQ United Kingdom
Phone: 0116 254 5844
Fax: 0116 3190787
Email: support@astroimports.co.uk
VAT Registration Number 892334408


Making A Purchase MMaking A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Pictures are for illustration purposes only and products may occasionally vary in size, shape or colour
Shipping And Handling Shipping And Handling Shipping & Handling:
You will receive the goods on the 4th working day from the date of your order (except for Islands, Scottish Highlands, Northern Ireland and International deliveries - see below for details). Shipping & Handling cost is calculated as a fixed of the order value exclusive of VAT. Shipping cost varies by region, please email us if you are ordering from outside the defined shipping zones.
* For all international deliveries, please email us for exact time scales
* Islands and Scottish Highlands means all addresses within the postcode areas beginning with PH19-44, PH49-50, IV, KW, PA20-88, ZE, KA27 & KA28, HS and all addresses within the Isle of Man, Isle of Wight and Isles of Scilly. An additional 48 hours should be allowed for deliveries in these areas
For all deliveries to Northern Ireland please allow additional 2-3 working days

PLEASE NOTE: If nobody is available to collect the delivery couriers will leave a card to inform you with information on various methods on how you can get your parcel.

Delivery Schedule Delivery Schedule We will normally dispatch your order within 2 business days on clearance of payment. You will receive your order the next day after we dispatch for most areas in British Mainland. International orders are generally received in under 7 business days.
Back Orders Back Orders If your item is not in stock, we will send ONLY the items in stock and adjust your invoice accordingly. Any difference in the order value will be refunded.
Tax Charges Tax Charges For orders made from the UK or the European Union, 15% VAT is added. All orders outside UK or the European Union are VAT free.
Credit Card Security Credit Card Security We accept credit card payments through our Golden Padlock secure server. We only accept card payments where the invoice address matches the address the card is registered to.
Reaching Us Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0116 254 5844 (International +44 0116 254 5844) or fax us on 0116 319 0787 or write to us at No.90, Islington Street Freemens Common Leicester LE2 7SQ United Kingdom
Privacy Policy Privacy Policy astro imports do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy Returns Policy If you wish to return any non faulty items, a 10% handling charge and an uplifting charge will be applied.If you have received a faulty or incorrect item, you must notify us within 24 hours of receipt. We will pay for the postage cost for returning the faulty items and will replace the item with a brand new product. The delivery timescales will be same as mentioned above in the Delivery policy.
PLEASE NOTE: We will only accept the return of opened items if they are faulty.


Remittance Terms If for any reason we need to refund you for any part of your order, our refunds are processed every Friday. All refunds are returned via the original payment method for example if you paid by PayPal we refund your PayPal account.